HolidayBuyer's Guide

Laptops forum

General discussion

trouble with a hp dv5-1002nr, mute button will not change

by FatBadger / September 6, 2008 2:47 PM PDT

When I first bought this laptop the mute button would be white and then turn orange when you touched it, but now it is always orange.
Anyone else having this issue?
The laptop is a HP Pavilion DV5-1002nr

Discussion is locked
You are posting a reply to: trouble with a hp dv5-1002nr, mute button will not change
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: trouble with a hp dv5-1002nr, mute button will not change
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
by B123456H / September 8, 2008 2:00 AM PDT

this, unmute via the volume control panel.

Collapse -
tried that.
by FatBadger / September 8, 2008 2:26 AM PDT
In reply to: try

I have tried everything.
It is a software issue and HP walked me through correcting it and it sort of worked for a little while, but now it is back to being stuck as always being orange.
It does not effect the sound, but would really like to have it back to being white.

Collapse -
check driver
by B123456H / September 8, 2008 4:21 AM PDT
In reply to: tried that.

see if hp has a new driver/update out for the sound card.

Collapse -
So is it muted, not or just the color is wrong?
by R. Proffitt Forum moderator / September 8, 2008 2:46 AM PDT

In all cases, keep calling HP. Be prepared to wipe and reload the machine.

Collapse -
Try Talking to HP online
by ZT-2010 / September 8, 2008 11:31 AM PDT

i had a similar problem with my machine and I went to the HP site where I spoke to a support Rep and he sent me a link to download some drivers.... I followed the steps and my machine is working quite fine.So maybe you could try that route

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Cameras that make great holiday gifts

Let them start the new year with a step up in photo and video quality from a phone.