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trouble with a hp dv5-1002nr, mute button will not change

by FatBadger / September 6, 2008 2:47 PM PDT

When I first bought this laptop the mute button would be white and then turn orange when you touched it, but now it is always orange.
Anyone else having this issue?
The laptop is a HP Pavilion DV5-1002nr

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try
by B123456H / September 8, 2008 2:00 AM PDT

this, unmute via the volume control panel.

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tried that.
by FatBadger / September 8, 2008 2:26 AM PDT
In reply to: try

I have tried everything.
It is a software issue and HP walked me through correcting it and it sort of worked for a little while, but now it is back to being stuck as always being orange.
It does not effect the sound, but would really like to have it back to being white.

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check driver
by B123456H / September 8, 2008 4:21 AM PDT
In reply to: tried that.

see if hp has a new driver/update out for the sound card.

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So is it muted, not or just the color is wrong?
by R. Proffitt Forum moderator / September 8, 2008 2:46 AM PDT

In all cases, keep calling HP. Be prepared to wipe and reload the machine.

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Try Talking to HP online
by ZT-2010 / September 8, 2008 11:31 AM PDT

i had a similar problem with my machine and I went to the HP site where I spoke to a support Rep and he sent me a link to download some drivers.... I followed the steps and my machine is working quite fine.So maybe you could try that route

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