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General discussion

Trouble starting Computer -Windows XP- Dell Inspiron 6000

by man1210 Jul 15, 2007 7:35AM PDT

Hi Friends,
Would be grateful for your help
Every time I start the computer , I get the following message.

A PROBLEM HAS BEEN DETECTED AND WINDOWS HAS BEEN SHUT DOWN TO PREVENT DAMAGE TO YOUR COMPUTER.
IF THIS IS THE FIRST TIME YOU'VE SEEN THIS STOP ERROR SCREE, RESTART YOUR COMPUTER (WHICH I HAVE DONE SEVERAL TIMES)
CHECK FOR VIRUSES ON YOUR COMPUTER.REMOVE ANY NEWLY INSTALLED HARD DRIVES OR HARD DRIVE CONTROLLERS.CHECK YOUR HARD DRIVE TO MAKE SURE IT IS PROPERLY CONFIGURED AND TERMINATED.
RUN CHKDSK/F TO CHECK FOR HARD DRIVE CORRUPTION AND THEN RESTART YOUR COMPUTER.

TECHNICAL INFORMATION:
***STOP:0*0000007B (0*f8895528,0*C000000E,0*00000000,0*00000000)

Discussion is locked

4 Posts
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reply to: Trouble....
by caktus Jul 15, 2007 9:40AM PDT

You provided so little info to go on.

Can you access/start Windows at all? If so, try using System Restore to restore the system to an earlier date/time. If not, have you tried booting to Safe mode? Restart or turn on the computer. Immediately begin tapping the F8 key. This should soon bring up the Windows Advanced Options menu. Using the up arrow key, select "Last known good configuration" and press Enter.

If this doesn't work, but you are able to access the Windows Advanced Options menu, using this method access the Safe mode. From Safe mode attempt to perform a System Restore to an earlier date/time.

Also, run an anti-virus scan from either normal or Safe mode. If it finds any viruses, quarantine or delete them. Then delete all System Restore points. To delete the System Restore points, right click on My Computer . Left click on Properties > System Restore > place a checkmark beside "Turn off System restore on all drives. Then click on Apply. Remove the checkmark and click Apply > OK.

If none of this works, let us know if you have added
any new hardware such as printers, cameras, etc. prior to the problem occuring. And does removing these items fix the ptoblem? Also, check to see that cables, etc. are securely connected.

Hope this is helpful. Post back the results.

Charlie

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Truble starting windows
by man1210 Jul 15, 2007 6:32PM PDT

I've tried all your suggestions but Windows does'nt start at all.

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reply to: Truble starting windows
by caktus Jul 16, 2007 6:12AM PDT

This, I am not sure would allow you to get back into Windows but it's worth a try. Try resetting the BIOS. Turn off and unplug the computer. Remove the cover and remove the CMOS battery for at least 10 minutes. The CMOS battery is easy to identify, as it looks like a regular watch battery. It is usually held in place by a small clip at the side.

While touching components inside the computer, be sure to keep yourself grounded to the computer to prevent static electricity from damaging components. This can be accomplished simply be keeping a body part in constant contact with an unpainted part of the computer chassis or case. I usually just lean my bare arm on the edge of the computer case. The computer can be laid on it's side or any position if necessary to make the job easier.

After 10 minute or so, simply reinstall the battery, plug in and turn on the computer. And hopefully Windows will start, or at least permit you to access the Windows Advanced Options menu.

The only other thing I can think of regarding the problem is to reinstall the OS. Or perhaps just a repair install will work. But a reinstall of the OS would of course cause you to loose all programs, files, etc. And following either, you would have to download and install updates all over again. But before doing a complete reinstall you may want to wait a spell to see if any other forum members weigh-in with other possible fixes.

Hope this is helpful.

Charlie

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Is this the message
by PudgyOne Jul 15, 2007 10:18AM PDT

that allows you to then start normally, sade mode or last known configuration?


Rick

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