General discussion

Trouble sending e-mail in Outlook Express

I have just corrected an adware problem on my computer. Now Outlook Express tells me (when I try to send an e-mail) that I must install Picture It. After clicking on "cancel" several times, it WILL send my e-mail. This is so frustrating and Microsoft's site and suggestions are too complicated for this mediocre savvy computer person. Happy

Any suggestions?


Discussion is locked

Reply to: Trouble sending e-mail in Outlook Express
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Trouble sending e-mail in Outlook Express
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Two suggestions

to begin with;

1] What was the adware problem and how did you correct it? If it was solved by using Ad-Aware SE, then the problem could still be quarantined in Ad-aware's quarantine section. You can restore it fromt there and see if that solves the problem.

2] If not, try restoring to a date when your email was working. Start > All Programs > Accessories > System Restore.

Good luck and let us know how you get on.


- Collapse -
Re: Trouble sending e-mail in Outlook Express

Click the following MSKB article:

Q294731 - "Picture It!: The Windows Installer in Picture It! runs when you click Send or when you run the spelling checker in Outlook Express"

You'll have there a link that ends with piprem.exe. Click that link and save the file let's say on desktop. After downloading, double click the piprem.exe file on desktop in order to run it. Test the send functionality in OE after this.

Good Luck,


Trying to unweave, unwind, unravel
And piece together the past and the future,

T. S. Eliot

CNET Forums

Forum Info