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Trouble sending e-mail in Outlook Express

I have just corrected an adware problem on my computer. Now Outlook Express tells me (when I try to send an e-mail) that I must install Picture It. After clicking on "cancel" several times, it WILL send my e-mail. This is so frustrating and Microsoft's site and suggestions are too complicated for this mediocre savvy computer person. Happy

Any suggestions?

Thanks,
Peggy

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Two suggestions

to begin with;

1] What was the adware problem and how did you correct it? If it was solved by using Ad-Aware SE, then the problem could still be quarantined in Ad-aware's quarantine section. You can restore it fromt there and see if that solves the problem.

2] If not, try restoring to a date when your email was working. Start > All Programs > Accessories > System Restore.

Good luck and let us know how you get on.

Mark

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Re: Trouble sending e-mail in Outlook Express

Click the following MSKB article:

Q294731 - "Picture It!: The Windows Installer in Picture It! runs when you click Send or when you run the spelling checker in Outlook Express"

You'll have there a link that ends with piprem.exe. Click that link and save the file let's say on desktop. After downloading, double click the piprem.exe file on desktop in order to run it. Test the send functionality in OE after this.

Good Luck,

Cetin

Trying to unweave, unwind, unravel
And piece together the past and the future,


T. S. Eliot

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