I use one of these at times -> http://www.geeks.com/details.asp?invtid=2020&cat=HDD
"The most recent person told me that I need to install one of the hard drives in an external case with a USB port, and attach that, in turn, to the back of the PC, thus "forcing" it to recognize the drive."
Having done that dozens of times last month for too many people why isn't that a good solution?
I've just purchased a new pc - a Compaq presario desktop with tower - and it came with Windows Vista. I'm having an extraordinarily difficult time because my old Gateway computer broke, and I removed the hard drives in an attempt to salvage 10 years worth of personal and business correspondence, but the new computer absolutely will not recognize the presence of either drive when I've tried to install them - despite my (relative) certainty about how to connect them to the motherboard and power supply.
The two drives in question are a Maxtor DiamondMax Plus 9 60GB ATA/133 HDD and a Quantum Fireball EX 3.2 AT. Both have IDE outputs on the back. My new computer has an IDE port on the motherboard; however, it doesn't work with either of these drives. I've tried everything, *including* moving the jumpers between master/slave/cable select. Nothing works. At best, the drives simply don't show up on the my computer page; at worst, when the jumpers are placed in an "unsatisfactory" position, it rejects the drives by freezing up and refusing to load.
I talked to Compaq customer service (and Quantum customer service, AND Maxtor customer service) on multiple occasions and got multiple answers, which of course leads me to the conclusion that no one completely knows what they are talking about. The most recent person told me that I need to install one of the hard drives in an external case with a USB port, and attach that, in turn, to the back of the PC, thus "forcing" it to recognize the drive.
Any suggestions would be much appreciated. I'm tryingto avoid either: 1) uninstalling Vista and reinstalling windows XP just to salvage the material, or 2) trying to hijack a friend's computer who has windows hp by installing the hard disk temporarily, buying an external tape drive, and saving everything. Both would be time consuming and very costly and I'm broke at the moment. But frankly the information contained on these drives is priceless to me.
I'm growing increasingly desperate and would appreciate any suggestions one might have