PC Hardware forum

General discussion

Trouble installing USB-2

I have a 6 year old Dell P-III with USB-1 ports. I tried to upgrade it to be able to run with a USB-2. I installed a USB-2 PCI card, but the computer would freeze at boot-up. It would'nt go past the Dell logo at boot up. I took out the PCI card -- all was OK. I reinstalled the PCI card in a different slot- same freeze up again. Finally I gave up and am back to the original configuration.
Question: Is there a conflict between the USB-1 and the USB-2? While I was installing the PCI card I disconnected all peripherals from the USB-1 port. Since the USB-1 ports are a part of the mother board I cannot remove it to test my suspicion that there may be a conflict between the two USBs. Dell tech rep was of no help, He said that he could not see any reason where the USB-2 cannot be installed but could not explain the freeze up.
Appreciate any explanation
My Computer details:
Dell desktop 4100
P-III 800 MHz, with 256Mb RAM
OS : Windows XP Pro
HD : 80 GB

Discussion is locked
You are posting a reply to: Trouble installing USB-2
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Trouble installing USB-2
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try a different USB 2.0 PCI card

In reply to: Trouble installing USB-2

Some cards just cause problems in some computers. How easy is it for you to return it for another brand (with a different chipset) or a refund?

What is the make and model of the card?

XP is SP2?

Collapse -
Just a thought. . .

In reply to: Trouble installing USB-2

Can you get into the BIOS and disable the USB-1 ports? Then maybe try to install the card?

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.