There are more and more variants of smitfraud and different ways to remove each of them. Normally the easiest way would be to go to a HijackThis expert forum because they deal with this every day. WE don't here. If I were you, I would post the question in one of them but you are going to need more info from your friend. At the very minumum, the operating system. I would try one of these.
Hope you can help. A friend at work said she had a trojan on her computer and now says when she trys to go into windows she is getting a blue screen right when windows is supposed to load. So any trojan removal i guess would have to be done in dos!?
I have looked looked all over google for a removal that i could could tell her to try but all i find is programs that need you to be in windows in order to run them. "trojan spyhmlt smitfraud.c" this is the name she said it is telling her. I really dont have anymore info then that so if anything else is needed i will have to ask her. Thanks, laura