Follow the instructions in the link below to the letter.
“Expand” the post titled: "Please try this" at the link below:
It would also help us to know exactly which file is being identified as malware and which operating system you're using, make and model of the computer, etc..The detections you've listed are for registry key detections and not necessarily files that are infected although clearly something is dropping the malware on the machine so the reg keys are being created. After performing the scans in the link above, try checking this item. Occasionally, the infected file or key is located in the System Restore files and as such, most removal tools can't clean it. Therefore, temporarily disable System Restore to remove all the infected versions of the files, then re-enable SR again.
Hope this helps.
for approx 6 weeks I have been infected with a Trojan, I use Avast which has never identified it, but Microsoft Malicious removal tool does identify it and remove it. The problem is, it continues to be reloaded every so often. It appears right after I get this notice -
regsv32.exe - Application Error - I run removal tool - finds it -removes it. The files found are:
Trojan:Win32/Kotver.gen1a and Trojan:Win32/Kotver.clreg
it causes all sort of goofy things like hard drive constantly engaging among others and once before I found it my computer wouldn't even reboot for a day after restart/after restart, thankfully it finaly did and I was able to diagnose the problem. How to identify how it keeps reappearing and stop it is my concern before something really drastic happens. Thanks in advance