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trojan help please!!!!!!!!!!!

Hi again folks

about four or five days ago i asked for similar help but have still as yet been unable to gain control of my keyboard (for example the `at` symbol has completely gone..!!! together with the apostrophe! brackets moving to adjacent keys etc etc etc and absolutely no way of typing in japanese, only alphabet)........the wife`s status has now upgraded from just unhappy to livid as it`s her computer and she wanted to book a hotel for valentine`s day.......
..... Pretty sure its down to this trojan, located by spy sweeper

Phisher-SARS

also still got these pieces of adware, which are still driving me to distraction



BlazeFind
CoolWebSearch (CWS)......a nightmare!!!
Dapsol Dialer
Gator (GAIN)
SearchRelevancy
WinAd

please. please. please. a humble request. anyone got any thoughts on how to get japanese, the keyboard and, as a result, a calm spouse back????

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Comments
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cwshredder

will sure help:

Download the stand-alone CWShredder V2.13.0.0:
http://cwshredder.net/bin/CWShredder.exe

Close all other programs and run CWShredder.exe.

Click Fix, OK, let it fix anything it finds, click Next, then exit
......
BlazeFind
WinAd
Gator (GAIN)
SearchRelevancy

for these 4 look if it is running in Taskmanager (ctrl-alt-del) and KILL the processes.

Then go to add\remove and have a look IF you can find the 4 and uninstall.

Then Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

go to C:\Program files and see if you can find them there.

Reboot

Run Ad aware SE 1.05 -updated plus SpybotS&D

Dapsol Dialer

seems to be: Troj/StartPa-EN
http://www.sophos.com/virusinfo/analyses/trojstartpaen.html

Finally, do an online scan using Trend Micro Housecall. It is available here.

Try Trojan Hunter trial - free for 30 days
http://www.trojanhunter.com/ - after downloading, installing - pls. UPDATE then run it.

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thanks again marianna!

I`ll give them a go....incidentally you`ve also scored some brownie points with the missus!

now let`s see if i can do the same! Happy

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You're Welcome

and kind regards to the missus - let her see what you can do Wink

Pls. let us know how you are doing - Good Luck !

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Marianna, I'm curious

I read this form daily in order to learn. My question is, "If the A/V is kept updated and the computer has a firewall, how did it get the trojan?
I had one examle of how it could happen, helping a friend who was away for two weeks. When he returned he opened his email client before allowing his A/V to update and he had viruses galore. But other than that, I am wondering how this poster might have gotten this stuff. Auggie

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Using IE.......

and clicking on links.

AV programs don't catch trojans very well - you need a trojan scanner - and leave IE alone - surf around with FireFox - Mozilla or Opera.

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Thanks

Thanks, I guess I am lucky. I use IE and have not had any problems. I do use Spwareblaster, Spyguard, NSW and NPF.

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why not switch to Firefox\Mozilla ??

and keep IE ONLY for your Windows Updates ?? There are several new "nasties" running around again !!

Take care !

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I know

But you folks always advise if it is not broke don't fix it. Since IE has been no problem for me or the 6 guys who I help with their computers, I stay with it. As people have said on this forum, the bigger Firefox gets, the bad guys will come after them also. In fact I recently read where Firefox had to come out with some patches. I use IE and my wife uses Netscape. So far no problems and I will keep my fingers crossed. Thanks again for your help.

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FWIW have always used IE.

granted the odd time I have had a downloader or somesuch, but rarely a serious problem.
JMO.
david

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CoolWebSearch (CWS)......a nightmare

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