General discussion

trojan fake alert

hello there.

i've just updated my avg free edition and i received info saying i had two trojan horse fake alert rx. i tried to move these to the vault but only one moved.
the other apparently in inaccessable.

i did a scan with avg and also malware bytes but no infections were found.

i don't understand these types of things at all, should i be worried? if so, how do i get rid of this problem?

thank you very much.

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Comments
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Safe mode scan

Hello,

Please try to run AVG scan in safe mode:
- Restart the computer in safe mode
- Double click on AVG icon on the desktop
- Choose to remove infections automatically
- Start the scan and when it finishes restart the computer

If it is still not possible to remove, please provide us with filename and location of the detected file.

Thank you

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no infections

thanks for replying.

well i went into safe mode and started a scan, and there were no infections found.

so was it not a 'real' trojan horse then?

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Re: no infections

Hi,

could you please check the AVG scan history (open AVG -> menu History -> Scan results or Resident Shield detection) for both detected files (trojan horse fake alert) and check the filename, if they are not the same (duplicates)?

Thank you

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5

g'day.

after my first post i got a few more of these trojans, so i now have five in the vault. they are all different too, here is one:

c:documents and settings\local settings\temp\df968376-9e90-4bf9-a58c-034b9aa83f24.mht

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Re: 5
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thanks

thanks for that information.

no those files were detected when i opened up avg and clicked on 'update'.

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cd

i downloaded the cd but when i try to open it, i get the message:
no registered application for this extension.

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gmer

i also downloaded gmer which really scared me as my pc became useless!

the mouse pointer started shaking and i had trouble controlling it. i couldn't shut down my browser.

i tried to shut the pc down, however the 'start' button wouldn't response, so i had to shut it down via the on/off button on the tower.

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Re: gmer
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which version?

hi again.

i'm kinda reluctant to try for another update at the moment as i'm worried i may get problems again.

how can i tell what version of virus database i have?

cheers.

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Version

Hello,

You can check your AVG version by opening main AVG window, it is displayed in the left lower corner Virus DB: 271.1.1/2842
(Current version)

Thanks

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