Computer Help forum

General discussion


by Jeffrey Purcell / February 8, 2009 4:08 PM PST

Problem: I cannot get rid of Trojan.Brisv.A!inf despite MANY efforts. Both Norton and Spy ware do not eliminate the Trojan. Windows Vista program.
THANK YOU, THANK YOU in advance, --Jeff

Discussion is locked
You are posting a reply to: Trojan.Brisv.A!inf
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Trojan.Brisv.A!inf
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Trojan.Brisv.A!inf cannot delete
by Jeffrey Purcell / February 9, 2009 5:19 AM PST

I have tried Symantec repeatedly as you suggest. No luck.

Anyone with other solutions!


Collapse -
Please try this tool from Symantec
by Michael_York / February 10, 2009 6:46 AM PST
In reply to: Trojan.Brisv.A!inf

Hello Jeffrey,

This is Mike from the Norton Authorized Support Team.

I am not sure which tool or method you used to remove the Trojan.Brisv.A!inf infection, but please try the following tool to remove the infection.

Removal Tool for Trojan.Brisv.A!inf

If the above tool does not remove the infection, please try the manual removal steps outlined in the following document.

Manual Removal Instructions for Trojan.Brisv.A!inf

Thank you,

Michael York
Norton Authorized Support Team
Symantec Corporation

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?