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trojan back door please some help to get rid of it

by storme82 / October 21, 2009 1:55 AM PDT

I have Norton's on my computer but a Trojan got through. I can't connect to internet explorer if I do get a connection to Google it will last a minute or two then shuts down.There is a box that appears when I boot up with the name Win32.BackDoor-DNM this is my problem any help would be greatly appreciated..I can't do anything online because Internet Explorer is my only browser..Thanks

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Because It's a Trojan..
by Grif Thomas Forum moderator / October 21, 2009 5:02 AM PDT

Please follow the instructions below:

On a friend or family member's computer, download the Malwarebytes installer and update files from the links below, copy them to a CD or flash drive, then transfer the files to the problem machine and use them. If you can't start the computer into "normal" windows, try installing, updating, and running the scans AFTER the computer is started into Safe Mode.. I use the sites below to download the installer file and the manual updater:

Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.

Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
http://www.besttechie.net/tools/mbam-setup.exe

Malwarebytes Manual Updater link
http://www.malwarebytes.org/mbam/database/mbam-rules.exe

Next, download the SuperAntispyware program and the manual updater from the links below. After running the Malwarebytes tool above, if you still can't download and install it directly from the problem machine, download it on a friend or family member's computer as well. After installing and updating SuperAntispyware, run another full system scan and delete everything it finds as well. As before, you may need to rename the installer file to get the program to install.:

SuperAntispyware
http://www.superantispyware.com/

SuperAntispyware Manual Updater
http://www.superantispyware.com/definitions.html
____________

In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder....
_____________________

Hope this helps.

Grif

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Trojan
by wildbill5891 / October 21, 2009 12:59 PM PDT

You can also try Spybot-Search & Destroy or Trojan Hunter. Any of these
should get rid of it.

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Thanks so much
by storme82 / November 5, 2009 10:21 PM PST

Thanks so much this really did the job and saved me over 200. bucks...

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