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Troj Virus detected but unable to remove.

I have Windows 98 and I have been having terrible problems with my computer running really slow and I even removed some items from my harddrive to eleviate some of the problem. I have 1.90GB of memory,and thats not a lot but I know it should have some movement to it. I now have I ran a scan of my computer with Housecall,from Trendmicro.com and the following is the results. It has a Scan and Clean option but the results below are either uncleanable or unaccessible. If there is anyone who can tell me how this can be done without having to take my computer to an expert or completely restoring my harddrive, it would be greatly appreciated.

TROJ SCKEYLOG.J C:\WINDOWS\SYSTEM\EXPLORER
TROJ SCKEYLOG.J C:\WINDOWS\SYSTEM\EXPLORER
TROJ ISTBAR.X C:\WINDOWS\SYSTEM\ISTINSTALL
TROJ AGENT.AE C:\WINDOWS\SYSTEM\POLMX2.CAB...
TROJ DELF.AR C:\WINDOWS\TEMP\INSTALLER2.EXE
TROJ ISTBAR.CE C:\WINDOWS\TEMP\ISTSVC_UPD...
TROJ SUA.A C:\WINDOWS\TEMP\MNSVC.EXE
TROJ KEYHOST.A C:\WINDOWS\HOSTPREP.EXE
TROJ DYFUCA.M C:\WINDOWS\NEM219.DLL
TROJ DYFUCA.CN C:\WINDOWS\WSEM300.DLL

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Re: Troj Virus detected but unable to remove.

In reply to: Troj Virus detected but unable to remove.

You did right by going to Housecall, but you now need to download and install another 3 or 4 small programs to keep your system clean.

1] If you have no firewall, goto http://www.zonelabs.com and download their free Zonealarm firewall, and install it.

2] Antivirus - if you haven't got one, goto http://www.grisoft.com and download their free AVG7. Install it, update it's virus definitions, and scan your computer immediately. Keep the virus definitions uptodate. Do regular scans

3] Antispyware - Download 2 programs. Spybot Search & Destroy and SpywareBlaster, (goto Google to find them). Install them, update them and run ascan with Spybot immeidately and "Fix" all problems. Spywareblaster you just "immunise". Keep them bot updated regularly. Both programs are free. Do regular scans.

4] Antiadware - goto http://www.lavasoftusa.com and download their free Ad-Aware SE personal program. Install it, update it, and run a scan immediately. Update regularly and do regular scans.

Come back when you have done all that and tell us how you got on.

Mark

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Re: Troj Virus detected but unable to remove.

In reply to: Troj Virus detected but unable to remove.

You also could delete these files yourself!

NOTE.........even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Then delete the files in bold

C:\WINDOWS\SYSTEM\EXPLORER
C:\WINDOWS\SYSTEM\EXPLORER
C:\WINDOWS\SYSTEM\ISTINSTALL
C:\WINDOWS\SYSTEM\POLMX2.CAB...
C:\WINDOWS\TEMP\INSTALLER2.EXE
C:\WINDOWS\TEMP\ISTSVC_UPD...
C:\WINDOWS\TEMPMNSVC.EXE
C:\WINDOWS\HOSTPREP.EXE
C:\WINDOWS\NEM219.DLL
C:\WINDOWS\WSEM300.DLL

Reboot

Then browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Windows\Temp folder and delete all files in it.
Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Then Disable system restore: Instructions here.

Reboot

Finally, do an online scan using Trend Micro Housecall. It is available here.

Enable system restore.

then run an updated Ad aware + SpybotS&D.

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