The exit I know of is to buy another S6 and have a shop with a CELLEBRITE clone the phone. Some can unlock these with the CELLEBRITE but as it stands if there is no backup password, there's little I've seen done except cloning, unlocking with the CELLEBIRTE and resets.
I tried the fingerprint unlocking feature on my Samsung S6. Now the phone says it doesn't recognize my fingerprint. I didn't see the 'back up password' option.
Called Samsung customer help...and was told all they could do was wipe the phone clean...and I could start again. When I said that was a bad option they said to go to 'findmymobile.samsung.com.' Did that...and clicked on 'unlock my phone'. It didn't work.
I have some text messages I desperately need to keep...regarding a landlord/tenant dispute. I cannot use the phone for anything. I have tried to unlock it using my Google account...but that too isn't working. My only contact with anyone is by email using my tablet!
I'm praying someone has an idea for me!
Thanks
Kathie

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