Windows Legacy OS forum


Travis, Model Number Mixup

by lesliebuc / September 29, 2012 9:43 AM PDT

Travis, I've replied to your tentative solution, which confirms my suspicion that all my problems are due to my model number, 1315xi of the 1310 Series All in Ones, being somehow confused with 1350 !

Don't know if it's my own typo, or machinery, but this happened the day before Sept. 1, and my System Restore closed for previous dates. Created a new "Check Point", but nobody's been able to find any other problem than this one. As I've told you in the post just now,( that I probably can't find again, so I'm also putting this in Tracked discussions) A technician at Driver Update did a remote scan, deleted THOUSANDS of HP bits, so many that Recycle Bin didn't even try to count them as they usually do. I bet you know what to do next, but remember I'm an elderly person and I don't even install drivers myself. Hope it's not complicated. Thanks, Travis. I'll do the Kudo's thing, as usual, if I can find it when I'm just a tiny bit upset. It's been a long day. Thanks so much. .

Discussion is locked
You are posting a reply to: Travis, Model Number Mixup
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Travis, Model Number Mixup
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?