Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Transferring Video from Camcorder to Win7 PC

by ramesh1000 Jun 5, 2010 2:50AM PDT

I am trying to transfer video from my camcorder to Dell Dimension 4200 PC. I have connected the camcorder from the PC using a firewire cable. I have installed DV Studio Version 3.12E-SE, ArcSoft Software, USB Driver, WebCam Driver on my Windows7 Ultimate PC. When I turn on the camcorder in the Video Playback mode, I can see the camcorder as an additional device on the PC. However, when i launch DV Studio - it gives an error - "Unable to communicate with DV Equipment. Please check that cable is connected and DV Equipment is turned on." When I hit ok, DV Studio crashes. PLEASE HELP

Discussion is locked

8 Posts
- Collapse + Expand Details
- Collapse -
"DV Studio crashes"
by r. proffitt Forum moderator Jun 5, 2010 2:57AM PDT

Looks like you need to talk to DV Studio as its crash is a sign. not a good one.

So there it is. You need software that is for this OS and is not defective.
BOb

- Collapse -
Agree with Bob...
by boya84 Jun 5, 2010 3:12AM PDT

And you did not tell us which camcorder manufactuer or model number.

- Collapse -
Camcorder Information
by ramesh1000 Jun 5, 2010 6:28AM PDT

The camcorder model is panasonic PV-GS200

I have called up Panasonic customer service since the software came with the camcorder. They are claiming that the software doesn't work with Windows 7 and no updates are available. I have tried running the software in the compatibility mode but that didnt help. Unfortunately, this is the 1st time i am using the software at all so i don't work if it ever worked even on XP.

- Collapse -
Yup.
by boya84 Jun 5, 2010 11:41AM PDT

So... after you de-install it, let's hope that does not make things worse.

Assuming you are using a firewire cable (and not a USB or USB-to-DV cable) to connect the camcorder's DV port to the computer's firewire port and the camcorder is in Play mode, have you tried "Capturing" the video with the bundled MovieMaker?

- Collapse -
Yes
by ramesh1000 Jun 6, 2010 3:10AM PDT

I am using the Firewire cable for connection. Unfortunately, movieMaker doesn't run on my computer as it doesn't have a video card with DX9 support. i am looking into upgrading my dell dimension 4500 to a newer video card that supports DX9 as well. Any ideas on what video card might fit this bill?

Ramesh

- Collapse -
Bummer on the lack of DX9...
by boya84 Jun 6, 2010 3:47AM PDT
- Collapse -
my bad. That is for MM 2.1
by boya84 Jun 6, 2010 3:50AM PDT
- Collapse -
Try it anyway.
by r. proffitt Forum moderator Jun 6, 2010 11:02PM PDT

It's sad that you installed a non-compatible app as that could leave you with a machine with issues. It's a shame the software didn't just refuse to install.

Now I have this buddy that won't try a thing. They read things like "requires DX9" and won't try. I can't tell if you tried anyway.
Bob

Back to Video Cameras forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info