I also have the Dell DJ 20 gig. My understanding was that the Music Match Jukebox never was intended to read FROM the DJ. There was a software program from RedChair called Deubox that WOULD allow that, but they seem to be closed up. I'm trying to find it cause my HD crashed and i want to put the songs on my DJ back on my computer. Good Luck to us both. Seems we have the "******* child" of the mp3 player world.
I just recently purchased a 120G Ipod classic and I am trying to transfer the music I have on my old 20G Dell DJ to my computer so I can download it to the new ipod via Itunes. I have installed Dell DJ Explorer and the driver, however my machine still will not recognize the Dell DJ. Can anyone help??

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