transferring MS Office 11 data

Hey Bob,

Thanks for such a fast reply. You prob'ly don't remember me but I am really computer challenged. I read some of the info and am already confused about what and identity is. And what's a MUD folder? The article looks very informative for a techie but I'm a newbie. Would you pls be a bit more specific?

Thanks again,

Rita

But it appears that Microsoft has not provided a good user article on how to move your email. Given the questions it would be best for you to use the support you use when you need it as this small space can't fit it all here.

Hopefully you found your documents and such with finder and can open them now.
Bob

But Bob, you are my support!!! I don't know any other support...

mrfixit, I need you.

(mods have such things!)

What's a bat signal? What's a mod?

Hey Digger,

As long as you are enjoying this, can you help me w/my problem?

But I know nothing about Mac's and less about Outlook . Sorry..

And we have an alert system to call in for help and report problem posts. You're not a problem at all but I wanted you to know I sent up the signal.
Bob

I will look later to see if anyone was able to help me.

Thanks again,

Rita

I saw the Bat signal while I was talking to the Incredible Sulk. (He's not happy these days, rather like Rita)

Any road up, the way I moved Outlook from one machine to the other was as follows:

On the old machine, find the Microsoft User Data folder in the Documents folder.
COPY (not MOVE) that folder onto a flash drive and and put it in the new machine.
Now copy the CONTENTS of that folder into the Microsoft User Data folder on the new machine, replacing any folders that have the same name. You will be prompted to do this.
All you mail will now be available on the new machine.

As to your statement that you "had files in Outlook, Word and Excel", Oh no you didn't!
Those three Apps are just things that create files. Those files are NOT inside any of those apps, they are somewhere on the old machine, probably the Documents folder.

As Bob mentioned, what you are probably missing is the list of "recent items" in each of those apps.

Copy all Word and Excel documents from the old machine to the new one, put them in the documents folder, and then open Word. Choose Open from the File menu, navigate to the Document folder and open one of your word documents, then save it.
Word will put that file into the recent items list for you.
Repeat with Excel documents.

IMPORTANT. Make sure that your version of Outlook on the new machine is exactly the same as the version on the old machine BEFORE you try to access your you email.

Let us know how you get on

P
ps. Bob, turn off that signal now, it's disrupting my sleep.

I thought it could be that recent items list. Some folk really want that to move over too! Despite all my power, I don't think we can move that!
Thanks for checking in,
Bob

I knew you guys would know how to do it!!! Bob, thanks for putting up the bat and mrfixit, you're one of my hero's!!!! I'll let you know if I got the data transferred later tonite.

Thanks again and again,

Rita

Hello again, Ok, on the old puter I opened documents, clicked MS user data and clicked copy. Then I clicked on the flash drive and rt clicked to paste the info. 96 files transferred.

I put the flash in the new puter, clicked on flash drive, rt clicked on copy. Then I opened documents, MS user data and rt clicked to paste the flash drive. It asked to replace the file and I said yes. Files seemed to transfer quite quickly but when I went to open Outlook it looks just the same. None of my info or ID.

Then, I went to Outlook file, import (thinking I needed to do that), clk on outlook data file, outlook for mac which opened the documents folder, MS user data, ms user data (a second one), office 2011 identites, main id, data records (the next window has 9 options and I tried them all, but after clking each one I got the next window) OT, then OB, OM, OK (I really thot this one would work) and then a window w/9 categories that were grayed out and that was the end. My only choice at that point was to cancel.

When I cancelled, I got a window saying 'import incomplete' Out look did not import process b/f it was completed.

And that's my story and I'm a stickin' to it.

Pls tell me where I went wrong and how to fix it. I am soooo frustrated.

Maybe you went to bed to early last night

I forgot to say that Outlook on both puter's have V. 14.2.0

should have replaced the MS User Data Folder on the new machine.

I presume that you copied the entire folder from the old machine, not just the contents.
From your post it seems as though you only copied the contents into the new MS data folder.

This time, copy the entire MS UDF onto the flash drive and then, on the new machine, copy the entire MSUDF from the flash drive into the documents folder.

Before you do that, on the new machine, move the MSUDF from the Documents folder onto the desktop.

P

Good morning,

I started from scratch. I removed what I had on the flash drive. On old puter went to doc's, MSUDF, rt ck on MSUDF and copy. went to Flash drive and rt ck and paste. The MSUDF folder icon appeared.

I moved the new puter MSUDF from doc's to desktop. Then inserted flash, copied MSUDF and pasted into doc's, where the icon appeared. I tried to open it from within this icon and that didn't work. I opened Outlook and there was only the program, no data. I went to file, import, ck outlook data file, ck outlook for mac file (.olm) and went thru all the windows til the last one (OK) was grayed out. Then I tried importing the Windows data file (.pst) and got the same result.

Then, I went back 'begin import' and this time ck on entourage information from archive or earlier version. Cl 'entourage 2008' defaulted so I ck on this. This looked promising as all the boxes were checked from messages to scrapbook clippings. It looked like I was going to get everything, finally. The next window said, "The following Entourage 2008 identities were found in: /Users/Farm/Documents/Microsoft User Data/Outlook Script Menu Items. Select the identity that you want to import.

The window under that said 'No Entourage 2008 identities found' and the rest of my choices were grayed out. Dead end, again.

I know I'm doing something wrong, but for the life of me I can't figure it out.

Pls don't give up on me, I need to transfer this info!!

Thanks P,
Rita

I just went into my Outlook on the old puter and everything is gone. My contacts, my folders, notes, calendar data, everything. Please, please, please tell me I can get it back

The data shouldn't disappear if you copy, only if you move. So maybe you moved it, unintentially?

But it should still be on the flash drive, ready to be copied back. Or else get it back from your last backup.

Kees

into the old computer

P

Hey everybody. I wanted to sign in and tell you how grateful I am for all your help and time. I tried all of your suggestions as best I could but I know I messed up stuff. So, I finally got frustrated enough to call MS and asked them to fix the problem they created and I compounded trying to fix it and they did!! They took control of my puter and for 2.5 hours, literally, they jumped through hoops and finally got me straightened out.

I told the 3rd tier tech that I now know the problem started w/their updates and that there are many people out there as frustrated as I. I asked when they expect to have this problem fixed. The guy told me 'no idea'.

So, I am done w/MS and hopefully will find a good replacement for MS Office. That will be a new post for me.

Thanks again