I am desperate, I have tried Mozilla help but they don't answer. My new computer says "Your Thunderbird profile cannot be loaded it may be missing or inaccessible"
The profiles folder IS loaded, I copied it into C:\Users\Faith\AppData\Local\Thunderbird , then restarted the computer, but it still comes up with the same message. I deleted the TBird program, rebooted the computer and reinstalled it, still the same message. I tried the Moz back up, and did a back up, but could not find the file or folder it produced anywhere on my computer. So I resorted to copying the Thunderbird folder containing the Profiles etc onto an external hard drive and dragged it across into the path above. Don't know what else I can do now, except look at my nice new computer and can't get my email onto it. The thunderbird program won't even open, it just comes up with the message above."Your Thunderbird profile cannot be loaded it may be missing or inaccessible"