Storage forum

General discussion

Transcend UDB HDD not working and not detected

by finnomenon / December 1, 2008 2:04 PM PST


Really hope you guys could help me find some answers.
I've got a 2 month old 320GB Transcend Storejet mobile [one of those drop tested, unopenable ones]. Was working fine all this while, but I got a new motherboard fixed over the weekend and it stopped working ever since i connected it to the front USB drive. I got a 'problem with the USB drive error - malfunction - please try reconnecting or change device'. I tried using it in my laptop, but it does not get recognized anymore. I can feel the HDD starting and spinning as I connect it, but nothing else happens - the LED blinks for a fraction of a second when i connect it but thats all.

I opened the comp up and found out that the guy had installed my front USBs with the +5V and GND interchanged. My other USB stuff work fine now, but I really need the data on my disk. Is there any way I can get it to work? I'd really like an idea please.


Discussion is locked
You are posting a reply to: Transcend UDB HDD not working and not detected
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Transcend UDB HDD not working and not detected
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Sounds like
by R. Proffitt Forum moderator / December 1, 2008 10:21 PM PST
Collapse -
What about my data?
by finnomenon / December 2, 2008 12:11 PM PST
In reply to: Sounds like

Mine is still under warranty so I'm kinda stuck. I wouldn't mind opening the casing to get the data but I'm afraid of losing both data and warranty on it...

Do manufacturers help get data back if replaced under warranty?

Collapse -
by R. Proffitt Forum moderator / December 2, 2008 12:14 PM PST
In reply to: What about my data?

So far, no.

Collapse -
by finnomenon / December 2, 2008 12:21 PM PST
In reply to: No.

Thanks a bunch anyways.
Any chance that it might show up on Linux? In Windows, it does not get recognized at all...

Collapse -
That would be a
by R. Proffitt Forum moderator / December 2, 2008 10:12 PM PST
In reply to: Ouch!

Something you should try. Asking is fine but if you are reading other discussions you know you have to try such things.

-> Bottom line. Is the data worth the cost of a new case or not?

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!