1. Too many products expect you to look to the maker's website for software updates to address such issues.
2. Some of these programmable mice require you to "SAVE SETTTINGS" or such vanish. I am not reading the manual... but know about such things.
3. If its defective, pack it up and return it. It's the only way to send the message.
Bob
Hello - Got myself a MS trackball optical mouse which is great on the wrist, but does not do everything it is cracked up to do: The keys are supposed to be programmable but when I do that,the programming tends to disappear when I reboot. For example, the left outside button is supposed to act as a "back" command. It sometimes does, often does not, even where the "back" on the toolbar does. Any ideas? Amos

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