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Tracfone - Activate and get new no. or transfer previous no.

by gyatt712 / January 18, 2010 1:41 PM PST

I have a new Motorola TFW376-4 Tracfone to activate. Having read a few horror stories about transfering an old number, I'm wondering if it would be "safer" to just let them give me a new number and avoid the human intervention aspect of transferring numbers?

It would be desirable to retain my old number, but no big deal at all.
Also, if I did have them transfer the number, does that mean that they will notify my existing cell provider (Verizon) to discontinue service?

I selected Tracfone based on price, and I have some reservations about the service aspect of dealing with their reps based on reading from this forum primarily. The forum info has been a great help.

Thanks for the advice...

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by Pepe7 / January 18, 2010 11:59 PM PST

You have to call up Verizon to cancel your current service, not Tracfone. This is very important if you want to protect your credit rating.

Regarding Tracfone, I would *never* select a service by price alone since there is so much competition in the pre-paid market. Nickel and diming to save so little makes little sense if you aren't yet confident that it will suit your needs. In other words, don't pre-pay very much ahead (definitely not a years worth to save $) until you are fully satisifed with their system/handset/coverage.


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Yes and no
by birdmantd Forum moderator / January 19, 2010 12:12 AM PST
In reply to: *Important*

If the OP does port his existing mobile # from Verizon to Tracfone, there will be no need to call Verizon to cancel. His last statement from Verizon would not bill him for monthly services, only reflect his prior month's usage.

If he activates a new mobile # on Tracfone then he would need to contact Verizon himself to cancel the account.

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even if porting to prepaid?
by Pepe7 / January 19, 2010 2:32 AM PST
In reply to: Yes and no

I always thought if you wanted to port from post-paid service to any pre-paid the process would be slightly different. If it's not, then that's actually a nice thing for the consumer for a change ;).

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keep in mind
by birdmantd Forum moderator / January 19, 2010 5:02 AM PST

If the OP is still in contract w/ Verizon, switching to prepaid will result in an ETF (Early Termination Fee). Just something to remember.

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by Pepe7 / January 19, 2010 7:14 AM PST
In reply to: keep in mind

Didn't they even raise their ETF to $350(?) Yikes.

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by birdmantd Forum moderator / January 19, 2010 8:29 AM PST
In reply to: Indeed

Yes, Verizon recently raised their ETF on smart phones but it would not affect customers in previous contracts, only new contracts. I don't have the list of affected devices available.

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