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Resolved Question

Touchpad Scroll problem?

by May 8, 2014 12:40AM PDT

i have a Sony Vaio VGN-NW26M laptop. For a while now the scroll function on the touchpad has not been working at all. i do as followed in this video https://www.youtube.com/watch?v=T6U3in4CoUE
but only have ,Buttons,Pointers,Pointer Options, Wheel and Hardware in the mouse properties. Can you please help me as i am clueless to what to do ??

Discussion is locked

HalilIC has chosen the best answer to their question. View answer
12 Posts
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Clarification Request
touchpad scroll problem?
by HalilIC May 8, 2014 12:45AM PDT

i would just like to add the laptop is running windows 7

Best Answer

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True!
by Forum moderator May 8, 2014 12:45AM PDT

If the touch pad app has been removed, damaged or cleaned (those registry and other PC speed up apps do that!) then you should only see the basic mouse controls.

Find your Sony at the sony web site and see if they have some Touch pad utilities. I can't guess which country model you have and most folk know their model and which Sony web site to check. Supply that link and I might be able to tell you which app it is.
Bob

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sony website
by HalilIC May 8, 2014 12:52AM PDT
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(NT) Close but which of the 3 OSes should I look at?
by r. proffitt Forum moderator May 8, 2014 12:53AM PDT
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(NT) Windows 7 !!
by HalilIC May 8, 2014 12:56AM PDT
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OK, why not the TouchPad one?
by r. proffitt Forum moderator May 8, 2014 1:00AM PDT

"Pointing Device / Touchpad Driver

2.75 Mb - 64 bit
29-09-2009"

Without that your common pad looks/acts like a mouse.
Bob

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Thanks for the help so far ? What should i do with that file
by HalilIC May 8, 2014 1:05AM PDT

?

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I see they put it in a ZIP file.
by r. proffitt Forum moderator May 8, 2014 1:12AM PDT

Unzip and see if there is some setup.exe inside. There are tomes about ZIP files on the web but Windows 7 should be able to open it natively. That is, double click it.
Bob

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Thanks, just to clarify i done it another way.....
by HalilIC May 8, 2014 1:31AM PDT

i removed the pointer file already in the Drivers folder and placed the downloaded file into it. i then restarted my laptop and it seems to work now. Would this be ok to do this way , as in would it cause any problems or should i just keep both files in the Driver folder

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Your choice.
by r. proffitt Forum moderator May 8, 2014 1:34AM PDT

Sounds dangerous to me as permissions would not be correct versus a proper setup install.

But your choice to do something different as that is what a PC is all about.
Bob

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Thanks for the help
by HalilIC May 8, 2014 1:56AM PDT

i removed the file that i download from the drivers folder and restarted my laptop the scrolling now still works but i dont have the file in the folder?? As for the intial setup method when i pressed the setup nothing would load up

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It's a shame they didn't document how to use it.
by r. proffitt Forum moderator May 8, 2014 2:09AM PDT

The most common is some setup.exe. Next are the .INF files.

I think Microsoft never got the memo that folk don't want to be computer scientists.
Bob

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