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Question

Toshiba Satellite P875-S7102 - Will Not Boot

Jun 25, 2016 7:30AM PDT

Let me start by saying "Thanks" for any assistance you may be able to provide.

This laptop is about 4 years old and I have packed it up twice a month all that time to fly it offshore to the Gulf of Mexico on a helicopter. I worked in the Oil industry on a drilling vessel. So, it has been through a lot of handling and banging around!

The Problem: It no longer boots. When I turn it on it does absolutely nothing. After I fiddled with it a bit I ran Active@ Boot Disk and got in that way. I could see the hard drive and the file structure, so I suppose it is not necessarily a hard drive problem unless any damage may just be on the boot partition.

I have two new hard drives I could install. This laptop has two HD bays. One is a flash drive; a 120GB SSD Plus SanDisk that I’d like to use for the operating system to expedite booting. The other is a WD 1TB internal that I would use for installed programs and general storage.

I sent to the manufacturer, Toshiba, and got a USB Drive with all of the original software and drivers that was installed on this laptop. It is on a USB Drive. I would truly like to recover all the files on the original HD, if possible.

Whatcha think?

Discussion is locked

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Answer
Can you boot to bios?
Jun 25, 2016 8:05AM PDT

If so, try a Linux distro to get your files out.
Dafydd.

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Answer
Since you want to save those files
Jun 25, 2016 10:26AM PDT

You would remove that from the repair area so you don't have an accident while you get it running again with what drives you have.

After you get it working, use the old HDD in some USB HDD CASE and copy your files out.

NEVER WRITE TO THE OLD DRIVE as I get the feeling there are no backups.

If the old HDD does not seem to list files, check out the Lost and Found post in the CNET Forum but my guess is that RECUVA (see CNET Storage Forum Lost and Found post or google) will get those files copied out.