Question

Toshiba Satellite L500 battery trouble.

Hello everyone,

my problem is somehow strange.

Let's start from begining.

Battery is 2 years old.

When laptop is turned off with battery inside I put adapter power on and got Battery LED on for 10 seconds and after that it turns off.

Without adapter power on I can turn on laptop, like there is no battery installed.

When I put laptop on charger I can start laptop regularly, Win7 boot up and can see battery, it says:
50% available, plugged in, not charging.

When I turn off adapter power with OS booted up, laptop dies like there is no battery at all.

I was try on Ubuntu also but no luck with charging also so I guess it not problem with driver: Microsoft ACPI-Compliant Control Method Battery wich I was try to reinstall also.

Because battery LED turns on for 10 seconds when I put adapter power on I was try to repeat that process, adapter off/adapter on many times to live up battery a little bit, no luck again.

I update BIOS also to last version available for my laptop model, nothing!

So, my laptop can see battery, not charging it, turns off when I cut AC/DC power, is there anyone who can help me to solve this problem?

Thanks in advance.

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Comments
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Answer
CORRECTION!!!

Sorry for this:

Without adapter power on I CAN'T turn on laptop, like there is no battery installed.

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Might be proper since

Since the stock battery is only a 300 cycle unit and if an owner used it daily, that battery is long gone at 2 years.

If a new battery and charger fails to correct this then I strongly suggest you don't fix it since the usual fix is to replace the motherboard. That costs as much as a new laptop so not economical to fix.
Bob

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Fix...

Thank you for answer.

You mean, if battery and charger fails to leave laptop like that and use it without battery at all?
That would be a problem because I need battery.

It must be some fix without changing motherboard, like changing charging component first, what is you opinion?

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My opinion.

Sorry but my opinion is that folk need to avoid using battery power when there is an outlet nearby. The cost per cycle is about 50 cents so that's not too bad but why not stay on AC and extend the time the battery will last? That's my question and opinion.

"You mean, if battery and charger fails to leave laptop like that and use it without battery at all?"

I have a hard time understanding this question. I'm guessing you are asking if you replace the battery and charger and the laptop still fails, if you should leave the laptop as-is. I can't tell you what to do here. But the cost to repair can exceed replacement costs. Some folk will repair it anyway.

"That would be a problem because I need battery.

It must be some fix without changing motherboard, like changing charging component first, what is you opinion?"

The wall connected charger is the only user replaceable item. And since the charging circuits are on the motherboard you get to change that if you want to fix that board. There may be other issues such as the laptop was dropped and there is some connection/cable issue but that is not indicated here. A great or better technician would dive in and check that out. Again, not an user serviceable item.
Bob

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Re: My opinion

I agree with your opinion about not to use battery when not needed to. I made mistake about that and it was charging all the time, even I knew I shouldn't do like that (and I use computer 8-12 hours daily).

I watch on the laptop, there was no crashes at all, this problem with battery appeared suddenly.

First I must find another battery to try out and see what is going to happen, and I will post results.

Thanks for the quick responses.

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