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Question

Toshiba Satellite L455

by Sep 16, 2012 8:30AM PDT

Hi,
While turning on the laptop the Toshiba logo comes up then goes, into Windows Error Recovery screen. At that time the the recomended selection is Launch Start up repair. Windows never loads? Cannot launch windows normally? It always goes into a black screen with cursor in the middle, that does not blink? Cannot use recovery disks? My guess it is a hard drive issue? Could it be the BIOS battery need resetting?
Thanks,
Art

Discussion is locked

5 Posts
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Clarification Request
Did you try that generic reset?
by r. proffitt Former Forum moderator Sep 16, 2012 8:32AM PDT
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Reply on Toshiba L455
by ahwinkler Sep 16, 2012 8:35AM PDT

Hi Bob,
When loading recovery disks, the optical drive physically works, but nothing comes up on the screen to prompt me to do anything?
Art

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That's not a good sign.
by r. proffitt Former Forum moderator Sep 16, 2012 8:36AM PDT

It could be a sign of some USB thing is still plugged it to a failed HDD. I'm not there so I can't listen and watch for more clues.
Bob

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Clarification Request
Unclear on whether ...
by Edward ODaniel Sep 17, 2012 11:32AM PDT
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(NT) Thanks will try!
by ahwinkler Sep 19, 2012 5:52AM PDT
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