Computer Help forum


toshiba satellite c650-05n won't start?

by ibadaah / June 20, 2012 12:59 PM PDT

So I was rebooting my comp after installing AVG, and then it simply doesn't start back up, and won't start back up. Instead a blue and white screen appears.:

"A problem has beren detected and windows has been shut down to prevent damage to your computer. if this is the first time you've seen this stop error screen, restart your comp. if this screen appears again, follow these steps:

check to make sure any new hardware or software is properly installed. if this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

if problems continue, disable or remove any newly installed hardware or software... disable bios memory options such as caching or shadowing . if you need to use safe mode to remove or disable components, restart your comp press f8 to select advanced startup options and then select safe mode"

So I did this, went on safe mode and deleted AVG and it's still not working.... any thoughts?

os: Windows Vista 07 home premium

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All Answers

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That's actually a good screen to see.
by R. Proffitt Forum moderator / June 20, 2012 1:27 PM PDT
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No restore dvd
by ibadaah / June 21, 2012 12:08 AM PDT

Hi there, the link is very much appreciated!

so how exactly can I do this without a restore DVD?

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It's like changing the car tire with no lug wrench.
by R. Proffitt Forum moderator / June 21, 2012 1:41 AM PDT
In reply to: No restore dvd

I've yet to see a person accomplish this. If you forgot to make the restore media and the factory restore fails (I don't see a link to the product manual?) then you call in and order the restore media.

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