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General discussion

Toshiba MK6025GAS portable hard drive not recognised

May 17, 2006 12:45PM PDT

Can anybody help explain what I need to do in basic none-computing terminology to resolve my problem.

A friends laptop broke and they had the whole harddrive backed-up onto my home PC, software, program, files and folders the whole lot. She bought a Toshiba MK6025GAS portable hard drive to move it all off my PC and onto her new one. It comes with just USB cable which when I plug it in the USB icon at the bottom of my screen is displayed but my PC does not recognise it as a 'Drive' at all so I cannot select it to copy to it. The hard disk came with no instructions and I am at a total loss as what to do! In Systems>Device Manager it is displayed simply as 'Toshiba MK6025GAS USB Device' but cannot be selected.

HELP!! I have very little 'computer' know-how and am stuck as to what I need to do..can anyone help me in baby steps? My PC has Windows XP home edition.
Many Thanks for any help offered in advance Happy

Discussion is locked

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Most likely? Not partitioned and formatted.
May 17, 2006 1:08PM PDT
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THANK YOU VERY MUCH _ ALL SORTED!
May 18, 2006 10:10AM PDT

Thank You for such a quick and helpful reply. The article you suggested was easy to follow and I now have a working portable 'S' drive!

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Let work on the car next time.
May 18, 2006 10:35AM PDT

We can then write...

Look at the "S" car go!

Best of continued luck and here's hoping you you've heard the joke.

Bob