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Toshiba laptop frozen at scan disk

My toshiba laptop wants to run a scan disk when it starts up. If I let it go to run, it freezes and sits there. If I try to cancel it, it still freezes and sits there. I don't know what to do! Please help.

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No OS or age given.

In reply to: Toshiba laptop frozen at scan disk

At the top of the forum is a note about laptop cleaning. Not that I can tell if that will help here. The OS, age and model number would be needed to give other ideas such as how to cancel the scan.

Bob

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Laptop info

In reply to: Toshiba laptop frozen at scan disk

It is a toshiba satellite p500, less then a year old. I should have included that but I'm a little frazzled.

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At under one year, you shouldn't fix it.

In reply to: Laptop info

At under one year let's let the warranty deal with this.
Bob

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