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General discussion

Toshiba Gigabeat software not installing (help)

Feb 28, 2006 3:01AM PST

I just bought a gigabeat 20 and can't get the gigabeat room software to totally install correctly on my Windows Xp PC. I get the error message "Fail to install (GetClassDevs).........
The software will run, but when I try to tranfer songs or pictures on my Gigabeat I get a windows problem message and it dumps the program. The software works great on my sons computer, so it is not the software.
Does anyone know what (GetClassDevs) means?

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