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General discussion

Toshiba External usb hard drive BIG PROBLEM.

by matt_tee Dec 19, 2009 4:26AM PST

Hi, Can somebody help me please, I have a Toshiba PX1265SE-1G16 external hard drive, it has onspec regen in stalled on what I think is a virtual drive, the only problem is is that when I enter the password for the drive, it says that the drive is enabled but when I go to my computer, it is only showing up as a cd drive with only 19.7 mb. the drive itself is 200gb.

I have loads of pictures and files on there which i do not want to loose. can anybody help? Is there a way of removing the virtual cd drive, thus allowing me access to my files?

I am running windows 7 on a Samsung NC10.

thank you.

Discussion is locked

5 Posts
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CALL THE MAKER.
by r. proffitt Forum moderator Dec 19, 2009 4:30AM PST

It's their software and if they fail, then the next call is to http://www.drivesavers.com

-> All externals fail like this. These are not "storage" but temporary copies which we must backup. For those that don't backup because it costs too much, just wait till they see the data recovery bills.
Bob

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Thanks
by matt_tee Dec 19, 2009 8:20AM PST

I appreciate the advice, but I don't think it's a hardware issue, I just think that either the mbr or virtual drive has become corrupt. I cannot delete anything as it will not give me access, It says it's a network drive. any ideas????

Thanks again.

Matt

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Let's say this is so.
by r. proffitt Forum moderator Dec 19, 2009 12:11PM PST

The problem is that this virtual drive is non-standard. If you use some non-standard feature then you need to ask Toshiba how to recover.

AT THE TOP OF THIS FORUM ARE THE USUAL TITLES TO TRY but if you value your files I must stick to my original advice.
Bob

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Solution.
by matt_tee Dec 19, 2009 9:26PM PST

Managed to find a piece of software called CD to HDD converter. It converts to a hdd again, but you will have to then use a file recovery software to get back your files because it formats (quick) you hdd.

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If this is from Toshiba.
by r. proffitt Forum moderator Dec 19, 2009 11:32PM PST

My bet is they get that call too often and may have a fix that does not create the need for file recovery.

-> But this is the lesson that these drives are not storage. We must have a backup copy of what we can't lose.
Bob

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