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Question

Toshiba Error F3-F-100-0010

Aug 19, 2015 1:15PM PDT

Toshiba Satellite C655D / Windows 7... Upon powerup, gets message "Error has occurred, Error F3-F100-0010, Press OK to turn off." Pressing OK powers off. This happens EVERY power cycle. Powerup goes like this: Power on, can hear drive engage, Black Windows screen loads with grey bar at bottom moving left to right, then at Microsoft copyright screen it loads three bars then goes black, blue circle spins a few seconds, then error screen. Used to be random, now constant. Unable to get to any safe mode. Can get to BIOS / BOOT screen (F12) but nothing there to diagnose or fix problem. Tried removing / reinserting HD with no success. Have no restore or reinstall disc for
Windows. I suspect dead HD but don't know how to confirm this is the problem. Is there anything I can do?

Discussion is locked

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Answer
malware?
Aug 19, 2015 1:26PM PDT
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How do I fix?
Aug 19, 2015 3:02PM PDT

Thanks for info. If I am unable to power up even get to safe mode, how would I repair? I am fine with complete factory resore but how???

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go to trend micro
Aug 19, 2015 11:26PM PDT

or one of the other antivirus sites and get an emergency bootdisk, which will then let you online to fix it. Alternate is to boot to a LIVE DVD linux distro like Ubuntu or Mint (my favorite) and use Firefox to do an online scan of the drive. Even on a LIVE version of Linux you can load more software into the virtual RAM drive it creates, so could add the CLAMAV and TKCLAM front GUI and run a check on the drive that way. Another method is remove the hard drive, put in someone else's computer with updated AV and let them scan it and remove any bad stuff.

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Answer
Seems there are priors.
Aug 19, 2015 3:15PM PDT
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Don't Have Disc
Aug 19, 2015 4:55PM PDT

I do not have a restore disc. Can I make one from a Vista PC to use on this??

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Unlikely.
Aug 19, 2015 5:07PM PDT

These restore media are made or ordered. A few machines can use the OEM downloads (Dell, etc.) but Tosh, you order if you lost or didn't make them.

Another option is to install a Linux if you are ready to use it for web, email and such.