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Toshiba D-R410 DVD Recorder Aspect Ratio Problem

by rmelone / April 13, 2008 2:02 AM PDT

I am having a problem with the screen image when using the Toshiba D-R410 recorder in that instead of seeing the full screen it becomes, what looks like, a wide screen image with bars on the top and bottom of the screen.

I had saved some high definition shows on my DVR which I intended to copy to a DVD using the subject recorder but with the current problem the image would be distorted.

My setup is: the cable from the cable company comes into the DVR and one of the sets of outputs from the DVR - which are RCA connections, white, red and yellow - go to the recorder and then from the recorder to the TV via an HDMI cable.

Even when I'm not recording and I'm viewing a high definition show (which looks fine on the TV via component video cables) when I switch to the recorder output - with the recorder on - I get the wide screen image instead of the full screen.

I've been in contact with Toshiba, my cable company and most recently the manufacturer of the DVR (which is a Scientific Atlanta Explorer 8300HD DVR.) So far I haven't had any luck finding out what I'm doing wrong or what can be done to correct the problem.

I've tried adjusting the aspect ratio on the DVR, TV and the DVD recorder with no effect on the picture - the sound is fine. I've also tried different input/output connections from the DVR and out of the recorder including S-video with no improvement.

I'm thinking about returning the recorder to the store as I still have about 3 weeks in which to do that with no penalty and consider buying another recorder but I'm not sure that would help.

Thanks for any input you might have.

Robert

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Here's my logic on dvd recording.
by ahtoi / April 13, 2008 3:02 AM PDT

Knowing what aspect ratio going in; if it's 16:9 then set the recorder to 16:9 and if it's 4:3 then set the recorder to 4:3. Distortion should not occur, if it does, then it's not the recorder's fault.

Oh when I talk about the aspect ratio, I meant the "broadcasting" and not the movie itself.

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Toshiba DVD Recorder Problem
by rmelone / April 13, 2008 3:39 AM PDT

The aspect ratio on my TV is showing 16:9. I set the video ratio on the recorder to 16:9 and still have the problem. In fact, no matter what I set any aspect ratio to - TV, DVR or recorder, the output of the recorder to the TV aspect ratio never changes - it has a wide screen image.

Robert

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Reduced Screen Image
by buckman47 / November 17, 2008 2:03 AM PST

Robert,

I have the same problem. Did you ever find a solution?

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I also have the same problem
by HamerPrototype / August 18, 2010 7:54 AM PDT
In reply to: Reduced Screen Image

Perhaps contacting Toshiba could help.
It is very irritating to say the least !!

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DVD Recording Aspect Ratio Workaround
by ronsa62 / July 4, 2011 8:11 AM PDT

Robert:

In case you are still having this problem, below are the steps of a workaround that worked for me, and hopefully will work for you too. It appears that the key step is to temporarily configure the DVR to output only a standard-definition TV signal. I found this after trying to debug the same frustrating problem with my Toshiba DR430 DVD recorder and Scientific Atlanta 8300HD DVR.

1. Disconnect the HDMI cable from the DVR to the TV. (Note that the only way my Scientific Atlanta DVR would enter the standard-definition setup wizard in step 2 below was with this cable disconnected. Originally, I did not disconnect this cable, and I suspect that as long as the DVR thought it was outputting a picture to an HDTV that it would override other configuration settings that I made.)

2. Configure the DVR to output only a standard-definition TV signal. (As per the user manual for my Scientific Atlanta DVR, start this process by simultaneously pressing the "INFO" and "GUIDE" buttons on the DVR while it is turned off. This was pretty easy to change and then undo later.)

3. In the DVR "Settings," set the "Picture Size" option to "Auto Fit." (It is also possible to quickly set this by repeatedly pressing the "#" key on the remote control.)

4. At this point, the aspect ratio in the DVD recorder was FINALLY correct and there were no bordering black bars. Hurray! Record shows onto DVDs as desired.

5. When I play a recorded DVD on the Toshiba unit the aspect ratio is correct and there are no bordering black bars. However, when I play a DVD on my Panasonic Blu-ray player, I have to set the aspect ratio on my Panasonic HDTV to "JUST" to horizontally stretch the picture, but this is a very simple adjustment that is easy to change.

Hopefully you can perform similar steps to workaround this annoying problem.

Ron

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