Someone unfamiliar with Windows installs this OS onto a laptop. They may not know about drivers for the laptop's motherboard or other tweaks the laptop maker made to get peripherals working. The clue in you post is "XP Pro" which is not the usual OS.

What I've found is the painless upgrade to Pro is to use the laptop's supplied XP Home install then let Microsoft upgrade it to XP Pro. This way I don't have to hunt down motherboard or other drivers.

In closing, some older laptops will need a BIOS update to function. Keep in mind that Microsoft does not check for either proper motherboard drivers or BIOS versions.

Bob