Whenever posting questions on these forums, please give us as much information as possible about your computer. Depending on your issue, we might need the operating system, processor speed, amount of RAM installed, brand name of the computer, (if there is one), and any other information you think might be helpful, such as the EXACT version of Internet Explorer you're using. The more information you give us, the better informed our answer will be

I'm not that familiar with MSN but I believe you're using the MSN Explorer as your browser. If that's the case, it's possible that it's blocking other toolbars from loading to it. It's quite proprietary in that respect. Have you tried closing/minimizing MSN Explorer and opening plain vanilla Internet Explorer? Are the tool bars installed on Internet Explorer?

Hope this helps.