THANK YOU SO MUCH. You tried very hard to help me when I lost my sound. I am so sorry I put you to all that trouble and then I wasn't able to install it. I took it to a repair shop and had it done. You are very good at what you do and I felt compelled to come back one last time to tell you how much I appreciate your willingness to help me, and with so much patience too. I was not comfortable trying to do all the things I was doing in in this computer, and you realized that and tried your best to make it simple for me. My very best wishes to you.
Elaine

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