See if Microsoft's "Windows Installer Cleanup Utility" helps. Use it to remove the installer files for your Norton's product.
To install Norton antivirus 2006 i have been asked to install windows installer, i already have the msi.dll(VERSION 3.0.3790.2180) but i know it is an old version, that was installed with win xp spk 2, ok it seen to me that i need to install the lattes version from the windows updates site wich is Vesion 3.1.4000.2435, OK last time i installed it i think this is what was giving me problems after installed cause i need to restart the computer and the computer state in a loop by just going to the menu that containt the "safe mode, safe mode with networking and so on as you know", ok so really does not matter what i do it always return to that menu and never goes to the desktop, ok i fixed the problem by reparing windows and now i can go to the desktop and have no lost what i had, ok so i decided to install Mcfee antivirus, this one does not ask me for installing the widnows installer last version, but i am wondering why if i install the windows installer version 3.1.4000.2435, when i reboot i got in a loop ? , I would like to install the lates version, i know it has a lot new fixes in there, i have other machines running win xp and they got the lates version of this msi.dll there, i don't know what is causing the problem that when this last version of msi.dll is intalled i got the loop problem and the computer does not go to the desktop, any help or any advice is very appreciated.
Mobo foxcom with 939 socket
processor Athlon 64 3200+
2 gib fo memory ddr pc 3200
HD 250 SATA I
nVIDIA FX5500 128 MB PCI EXPRESS
WINDOWS XP PRO SPK 2 OEM
Superstep.exe (it is a utitlity from Foxcom websutefor their mobo to overclock, check temperatures, update bios etc)
If you need further info please advise