I bought an unlocked Razr V3 off of ebay and I wasn't able to access the cingular media net for quite some time. After talking to many cingular reps and hearing over and over that it was motorola's problem and not theirs... finally one nice rep was able to help me out.

> Go to the menu
> click WebAccess
> click Web Sessions
> Select Media Net if it is available
Otherwise...
> make a new web session
> put in these settings:

Name: Media Net
Homepage: http://device.home
Service Type 1: WAP
Gateway IP 1: 066.209.11.61
Port 1: 9201
Domain 1:
Service Type 2: WAP
Gateway IP 2: 000.000.000.000 (leave blank)
Port 2: 0
Domain 2:
DNS 1: 000.000.000.000
DNS 2: 000.000.000.000
Timeout: 10 Minutes
CSD No. 1: 14152441012
User Name 1: wap@cingular.com
Password 1: (password goes here)
Speed (Bps) 1: 9600
Line Type 1: ISDN
CSD No. 2:
User Name 2:
Password 2:
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
Username: wap@cingulargprs.com
Password: (password goes here)

That was it for me, it worked after that! Sadly I cannot help you with those two password entries because it's all starred (*) out Sad That should give you a good headstart for getting some help from Cingular customer service reps. Hopefully this way they won't tell you that your v3 is messed up and you need to contact motorola like they did with me.

I am still unable to connect to AIM and recently the medianet homepage has become useless because I am unable to click on any links. So now I use yahoo mobile to get around. This was not a problem when I first got the internet to work. When I deal with customer service they continue to tell me it's the razr and to contact motorola. Oh yeah... if you contact motorola they'll tell you to contact Cingular. Good Luck, I hope this could be of some help to you!