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General discussion

Time Warner Is Pathetic And Doesn't Support HDMI Connections

Aug 5, 2005 11:26AM PDT

So, I hooked up my 42" Sony plasma today and here's the deal....went down to T-W (Time Warner) and got their SCientific Atlantic 8300HD DVR box. The unit has an HDMI output and the instructions are clear that this will give you both video and audio. Well, it didn't. It only gave a video signal, no audio. Countless calls to T-W resulting in brain dead people giving me contradictory information and it was suggested that the box may be defective, swap it out for another. Another half hour trip to T-W and a new box. Get back home and guess what? Same deal, no audio. When all was said and done I had to wire the box to the TV with component cables. According to a supervisor at T-W they are "working on" supporting the HDMI output (whatever that means) and will have it "supported" at some point in the reasonably near future (whatever that means, again). T-W is a total joke staffed my mentally incompetent automatons who don't care one whit about anyone's complaints. After all, if you want cable, where else are you going to go (if you're in NYC)?
On the plus side, the TV looks gorgeous, as good or better than I recall it in the store. What a great purchase.
End of rant. I just thought I owed it to my fellow NY'ers to let you know not to even bother buying an HDMI cable if you're with T-W.

Discussion is locked

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re
Aug 5, 2005 11:50AM PDT

I had that box and was able to get audio with the HDMI on my Samsung DLP. But the only thing i hated was that it would only work on their "digital channels", so I just switched back to some nice component cables.

The 8000 box with DVI actually doesn't work. It says on scientific atlantic's website that the software should update in early 05 witch it still hasn't. Scientific Atlantic just sucks in general

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LOL...Scientific Atlantic And Time Warner Are Like...
Aug 5, 2005 1:00PM PDT

...A remake of "Dumb And Dumberer"

How disgusting it is that these clowns are "the only game in town."

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Digital is the key
Aug 5, 2005 2:38PM PDT

HDMI can only carry DIGITAL audio therefore if you try tuning to a channel which only has analog audio then you're gonna get no sound. To further throw a loop - HDMI is CAPABLE of carrying digital audio but not all equipment uses that capability. The good news is that you can always head to your nearest store, pick up $500 bucks worth of cables, throw them all in and hope that one of them does the trick. Time Warner probably owns that store too...

Terry