Computer Help forum


Thunderbird and Junk Mail Disposition

by zlzpqx / September 3, 2016 3:34 PM PDT

Until yesterday, my Thunderbird email client used to nicely automatically send to my Junk box any email appearing in my Inbox from whoever which I had marked in the past as "Junk."

The above facility has mysteriously stopped today so that the emails in my Inbox with the "Junk" marking next to them continue to stay in the Inbox. (I have to then manually transfer those Junk emails to "Trash.")

How do I restore the facility which I mentioned above in the first paragraph?


Discussion is locked
You are posting a reply to: Thunderbird and Junk Mail Disposition
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Thunderbird and Junk Mail Disposition
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Additional Information For My Above Query
by zlzpqx / September 3, 2016 6:17 PM PDT

Thunderbird had automatically downloaded yesterday in my computer its latest version 45.3.0.

Imagining that that downloading might have introduced the Junk mail problem, after posting my previous query I newly downloaded the same latest version from Thunderbird's web site.

But the problem continues to be there.

Collapse -
New Versions Frequently Revert Back To Default...
by Grif Thomas Forum moderator / September 3, 2016 6:45 PM PDT

Have you checked your "junk" messages designations to make sure they're still marked as junk.. And what happens when you mark new junk mail as junk? Is is saved? You may need to re-set all of them again.

If nothing fixes it, then it's time to notify the Mozilla/Thunderbird folks or maybe the Mozilla community has already brought it up.

Hope this helps.


Post was last edited on September 3, 2016 6:45 PM PDT

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?