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Question

Thunderbird and Junk Mail Disposition

by zlzpqx / September 3, 2016 3:34 PM PDT

Until yesterday, my Thunderbird email client used to nicely automatically send to my Junk box any email appearing in my Inbox from whoever which I had marked in the past as "Junk."

The above facility has mysteriously stopped today so that the emails in my Inbox with the "Junk" marking next to them continue to stay in the Inbox. (I have to then manually transfer those Junk emails to "Trash.")

How do I restore the facility which I mentioned above in the first paragraph?

Thanks!

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All Answers

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Answer
Additional Information For My Above Query
by zlzpqx / September 3, 2016 6:17 PM PDT

Thunderbird had automatically downloaded yesterday in my computer its latest version 45.3.0.

Imagining that that downloading might have introduced the Junk mail problem, after posting my previous query I newly downloaded the same latest version from Thunderbird's web site.

But the problem continues to be there.

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New Versions Frequently Revert Back To Default...
by Grif Thomas Forum moderator / September 3, 2016 6:45 PM PDT

Have you checked your "junk" messages designations to make sure they're still marked as junk.. And what happens when you mark new junk mail as junk? Is is saved? You may need to re-set all of them again.

If nothing fixes it, then it's time to notify the Mozilla/Thunderbird folks or maybe the Mozilla community has already brought it up.

https://support.mozilla.org/en-US/products/thunderbird

Hope this helps.

Grif

Post was last edited on September 3, 2016 6:45 PM PDT

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