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Thumb Drive not Seen by XP Pro 2 out of 3

by lwillard / February 22, 2004 10:47 PM PST

I have three PC's with XP Pro. Only one PC correctly recognized a K-Byte 128 mb Thumb drive when connected to USB port. How can I force the other machines to see the drive? Isn't recognized as new hardware and no drivers are needed or available.

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Re:Thumb Drive not Seen by XP Pro 2 out of 3
by R. Proffitt Forum moderator / February 22, 2004 11:00 PM PST

Widely noted at http://www.usbman.com is the need for the (person!) installer of XP to have:

1. Current BIOS.
2. USB in BIOS enabled.
3. Motherboard and possibly USB drivers installed.

None of these items are performed by Microsoft for most machines and certainly not items 1 and 2.

In closing USBMAN notes many issues with some onboard chipsets that can result in mis-identifying an USB device or failure.

If you can tell the make/model of the motherboard or chipset, I'd point to more specific USBMAN articles.


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Re:Re:Thumb Drive not Seen by XP Pro 2 out of 3
by lwillard / February 23, 2004 12:02 AM PST

One of the machines I'm using is a brand new HP with a current BIOS. USB works with every other device I've tried -- card readers, digital cameras, hubs etc. Just no the thumb drive.

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Re:Re:Re:Thumb Drive not Seen by XP Pro 2 out of 3
by R. Proffitt Forum moderator / February 23, 2004 12:21 AM PST
http://www.usbman.com notes not only the issues I noted that XP Pro without latest updates may have issues with USB 2 devices or ports.

Both "USB 2 devices" have issues without SP1 and I've seen issues with USB 2 ports working with USB 1 devices. One workaround was to use an USB 1.1 Hub inbetween.

Without you give explicit details on chipsets, SP status of the XP Pro and more, I must leave you to research the USB site.

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Do try the simplest solution. The other USB ports.
by R. Proffitt Forum moderator / February 23, 2004 12:23 AM PST

One person found the front USB plugs were non-operational. Some BIOS allow enabling of front/rear seperately.

Again, YOU get to check this. Test the device in a port you know works and not just the one that's empty.


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