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Three greyed out question marks in my dock.

by jporter / August 21, 2011 5:03 PM PDT

<span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"><span id="INSERTION_MARKER"> I have three greyed out question marks in my dock. I have tried to use Apple's method of getting rid of them and it will not work their way. It seems that the app's these question marks represent is no longer available as they have been removed from whereever the dock stores them.

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All Answers

Best Answer chosen by jporter

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Icons in the dock are only alias's that point
by mrmacfixit Forum moderator / August 21, 2011 10:08 PM PDT

to the application that they represent.
They are NOT actual applications.

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Grayed out Question mark.
by jporter / August 22, 2011 1:54 AM PDT

Thank you for your reply. However, it did not solve my problem. The first part of your reply told me how to get the Icon app in to the dock. I do not want any app to replace these question marks.

Second, this is the standard Apple reply and when the curser is placed over the question mark and pulled to the desk top, there is no puff of smoke. I get a little box that says "Options" and when I click on it, there are no options. So now what do I do? Do I need to load the new apps in order for the second part to work??

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the reason that htis is the standard Apple reply is
by mrmacfixit Forum moderator / August 22, 2011 3:17 AM PDT

because this is the way to remove icons from the dock.

The dock does not "store" applications, it's just a holder for the alias's.

What do you get if you RIGHT click on the grey icons, no drag-just click?


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Still have greyed out question marks.
by jporter / August 22, 2011 3:10 PM PDT

I did as you said. One question mark is for Firefox. The application is in the dock, but the
question mark is still greyed out. I can move it to the desk top and all I get is a small box
with options. I click on it and nothing happens. I do not have right and left click on my track
ball. Any thing else I should look for????

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you most certainly do have a right and left click,
by mrmacfixit Forum moderator / August 22, 2011 10:05 PM PDT

especially a left click.
Without a left click you would not be able to navigate anywhere on your Mac and would certainly not be able to drag the grey icons onto the desktop.

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I did not know this.
by jporter / August 23, 2011 3:14 PM PDT

Yes, I do have the left click, but do not know if I have a right click. I have to read the instructions for this
trackball. I like using the depressed control button too. I did not know this. I tried it and nothing happened to the greyed out question mark. They are still there. Where is the application or instructions for the workings of the dock? Maybe I have to delete the whole thing and start over. One question mark is for Open, which I do not use anymore. I, therefore, threw the application away and the dock cannot find it. Should I reload it from the internet, place it in the dock and then drag it to the desktop?
Will this get rid of the question mark. What about Firefox? I have the latest version and I am afraid if I delete it from the dock I will lose stuff I have no idea on how to replace. Thank you, Jimmy

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you have already got the instructions for the dock,
by mrmacfixit Forum moderator / August 23, 2011 10:14 PM PDT
In reply to: I did not know this.

I suggest that you just ignore the question marks and move on.

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no need to reinstall Open Office
by Mr. Gregg / September 3, 2011 10:45 AM PDT
In reply to: I did not know this.

No, deleting things from the Dock does not mean you lose stuff. You just lose the icon on the Dock, which is a "shortcut" or "alias" - choose whichever term you like.

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This worked!
by jporter / September 3, 2011 4:16 PM PDT

Your second paragraph did the trick. I held down the Command key (for Mac it is the key next to the space bar and marked with an apple.), placed the curser on the question mark> option box appeared> moved curser over Options box> it asked it I wanted to deleate the question mark> I placed the curser over the question mark and pulled it to the desk top where it promptly exploded in a puff of smoke;no more greyed out question mark in the dock. Thank all of you who helped me with this problem, now I can sleep tonight. Make note of this all you Mac users.

Jimmy Grin

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