Samsung forum

General discussion

Those White Dots

by ssauss / September 1, 2011 3:53 AM PDT

Hello I too am another HLT 5676sx/xaa samsung tv with the White dots that now spread though 3/4 of the tv. The tv is about 4 years old, I have called Samsung and they advised this is not one that they cover. I have replaced the lamp already 3 times. My transaction number is:2108758890. Any help you can get for me will be appreciated.
Thank you..

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Those White Dots -
by Samsung_HD_Tech Samsung staff / September 1, 2011 7:00 AM PDT
In reply to: Those White Dots

ssauss,

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white dots
by ssauss / September 2, 2011 5:02 AM PDT
In reply to: Those White Dots -

Thank you, I will let you know..

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White Dots Getting Fixed. Thank you!
by ssauss / September 3, 2011 12:34 AM PDT
In reply to: Those White Dots -

Hi, I recieved a call last night from Samsung and TV Tech. I called them back today was told by Samsung that they have extended my warranty so the dots will be covered. Talk to TV Tech today, he is ordering part and hopefully will be here Thursday to fix. All costs taken care of by Samsung....Will Let you know on Thursday if all goes well.

Thank you for your expediting help....

Sharon

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White Dots Getting Fixed. Thank you!
by Samsung_HD_Tech Samsung staff / September 5, 2011 12:01 PM PDT

ssauss -

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White Dots Gone!!!!
by ssauss / September 15, 2011 3:16 AM PDT

Hello,
Repair man was here today, White Dots Are No Longer!!!!! Yeah!!! Samsung has picked up the cost, none to me...Thank you very much for your help......

Sharon

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White Dots Gone!!!!
by Samsung_HD_Tech Samsung staff / September 15, 2011 6:18 AM PDT
In reply to: White Dots Gone!!!!

ssauss,

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