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This never occurred in previous Windows versions.....

by tanowa1 / February 22, 2004 5:36 PM PST

If the modem is turned off,Device Manager loses the modem on a reboot.To find it again it is necessary to go into Device Manager and "scan for hardware changes" which then re-inserts the modem into DM.However,if I leave the modem power on,whilst rebooting, it does not lose it.Has anyone else had this problem or can suggest a fix....
Thanks for assistance.
Gregm

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Re:This never occurred in previous Windows versions.....
by Papa Echo / February 22, 2004 8:03 PM PST

Was it a USB or serial modem in previous versions of Windows ? Is it the same modem with XP ?

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Re:Re:This never occurred in previous Windows versions.....
by tanowa1 / February 25, 2004 8:52 AM PST

Same external modem as previously used with Win98SE,Win 98,Win 95.Seems like the question has been answered in the reply from moderator GM

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Re:This never occurred in previous Windows versions.....
by R. Proffitt Forum moderator / February 22, 2004 8:06 PM PST

"If the modem is turned off,Device Manager loses the modem on a reboot.To find it again it is necessary to go into Device Manager and "scan for hardware changes" which then re-inserts the modem into DM.However,if I leave the modem power on,whilst rebooting, it does not lose it.Has anyone else had this problem or can suggest a fix...."

This does occur in Windows NT, 2000 and 2003.

"If your external modem, connected to a Windows 2000 computer, is off or disconnected when the computer is started, you may receive errors when trying to use it."
- http://windows.about.com/library/tips/bltip127.htm

Since XP is based on 2000, the issue and workaround still applies.

No fix will be appearing from Microsoft.

Bob

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