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General discussion

This File is in use by another application or user

Mar 9, 2009 10:34PM PDT

I had seen another thread with the same title, but it did not relate to my current issue.

This is happening to me when I use Microsoft Word or Excel and only when I try to use the "save as pdf" option.

It actually used to work fine before (I need this option quite often for work) but now currently does not at all.

The documents that I try to save are new ones that I have only just created and I am not on a network of any sort so no one else could be accessing them. I have tried the suggested step from Microsoft help which is to shut it all down and restart, but that does not work.

I have also run the diagnostics tool with the Office software, but it says that there are no issues.

I have the sneaking suspicion that there may have been something gone awry when some software (Bearshare and some other downloading program that I can't get rid of) was put on my computer.

I'm running on Vista and using Office Home & Student 2007.

Any help would be appreciated!

Discussion is locked

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Do you happen to know ...
Mar 9, 2009 10:49PM PDT

which file is "This File"? That would make it possible to find what program uses it.

And, yep, it could be related to Bearshare and other malware you installed (or allowed to be installed) on your system. Getting rid of that might be another story.

Kees

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Re: Do you happen to know ...
Mar 9, 2009 10:52PM PDT

It is every file that I attempt to save as pdf. It will save fine every other way (as doc docx, etc) except for that one option. Which is, of course, the one that I use the most!

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It could be any file ...
Mar 10, 2009 2:40AM PDT

that's being used by the pdf-creating wizard. That's more likely, I think, than that it is the document.

The obvious workarounds:
1. Download OpenOffice, save the document in Word, open in it Writer and use its pdf-features.
2. Download a program like Cutepdf or Pdf995, install it and save your documents as pdf that way.

Kees

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I agree that you would do well to uninstall ...
Mar 10, 2009 2:49AM PDT
"(Bearshare and some other downloading program that I can't get rid of)" and if you told us what that other downloading program was we might could help with its removal.

Another thing you might consider is that the "save as pdf" option is corrupted (where did this option come from? Is Adobe Acrobat installed and Office is making use of its macros or is some other application in use to offer this enhancement? If so you might want to reinstall the application that provides the enhancement. Microsoft does offer the "save as PDF and XPS" Add-in for Microsoft Office 2007 so if that is the one you added you might want to re-install the add-in.