I would suggest contacting HP. I have had some experience with their customer support and it is pretty good. I've used it several times and all my problems were solved. The location of the support personel is somewhat random I know they have a division of printer support in both seattle and india but the support person was very understandable even in india and they walk you through every step. I had a problem with my psc 1350 and image zone and at one point had at least 5 or 6 technical support persons working out the issue simultaneously.
Hey guys, I never had a problem with HP before. Jut ordered a new laptop with XP PRO Turion 64 1.8 GHZ and 256 Ram I was gona upgrade myself cheaper than ordering from HP. Well stuffs been running slow and when I Right click My Computer and check my pref. It says the right processor but @ 792 MHZ Why they $#$@ does it say its so slow? Did I get a messed up laptop? I never saw something happen like this. Should I contact HP? BTW Its a ZE2000Z notebook. Some help me out, can I do somehting, or is somehting screwed up?