I have an Acer Travelmate 2480-2779 which is about 8 months old and all I can say is, RUN!!! Do not buy and Acer product, I have had nothing but problems since I got this thing and getting help from Acer is impossible, if you call tech support you will be on the phone for no less than 1 hour just waiting to talk to someone and even when you do get a person, if you're that lucky, they have no idea of how to help you, they ask a million questions and what the problem is etc. then they tell you that if you are experiencing a problem that you will need to send the unit in for repair, no matter what the problem is. The reason for this is that they have no idea what to do and because they are either going to look for any reason to say your warrenty is void so they don't have to fix it or they are going to keep the unit until the warrenty expires so that you will have to pay for it to be reapired after they return it to you unrepaired (yes unrepaired) they are not going to fix it, they will say they did, but the problem still exists so how is it fixed? Also as for Email support, it is non existant, you email them with a question and all they do is reply to you repeating your question back to you and telling you that if you are experiencin a problem you will need to send in the unit for repair. And another thing, if you modify your unit in ANY WAY it voids the warrenty, this includes but is not limited to a "clean install" of the OS dual-booting with another OS and/or upgrading to another version of windows, if you buy a pc with vista pre-installed(mine was vista basic) then vista support is through the manufacturer (ie. Acer) and not Microsoft, then you upgrade to another version of vista (ultimate, like I did) Acer no longer supports the OS or your pc and Microsoft doesn't support the OS because originally it was pre-installed by the manufacturer so you're on your own with all of the problems that come with vista.