I want to take this opportunity to share my hate of my provider.
Paid for a 3 years business plans. Which is the 2nd highest plans in Serverfly. I write this Serverfly review because of their service is really really bad. Worst than yours.
My website DB was taken down by them, my site is new, only have 10 visitors ( unique IP ) per day or less. It is a standard OS Commerce.
They said, the following, and took days to reply, until now, I've no reply!!!..... very upset with them.
Thank you for the support request. We have disabled your database because it caused load spikes in the server. I am forwarding your ticket to our administrator. He will get back to you with the updates.
I wonder if its normal that server be done for 3 days
Check This Out!
"I just signed up for a 3-yr account less than 10 days ago and have had constant connection/downtime problems. In fact, it's been down all day today and I'm trying to get my website online. I cannot get ftp access or even access my control panel online."