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Resolved Question

The voice recorder of my phone is not working

Aug 7, 2013 6:39PM PDT

the models is samsung galaxy ace
version 2.3.6 ( i know that it says whatsapp voice messages cannot be sent from this version and lower versions but my friend has a lower version and it somehow works for him)

it was working perfectly just a week ago when i used it .
when i checked if i could send voice messages on whatapp it says - ' can't setup the recorder now, please try again later'
when i try voice search it says ' audio problem '
when i try voice recorder it doesn't display a message but just doesn't respond .
calls work perfectly and the person on the other end can listen to what i am saying .
i switch off and switched it back on and the first time i did that and immediately went to voice recorder - it worked and recorded my message and i could play it back.
but when i tried to record a second message it didn't work . i tried the same restarting thing again and it didn't work .
the voice message in whatsapp and voice search didn't work even after restart .
Anyone encountered a similar thing and know what the problem is ?
Its ok if my phone cannot send whatsapp voice messages but the main problem is how suddenly voice recording , voice searches and whatsapp voice messaging are all simultaneously messed up.
Thank you

Discussion is locked

random-dude has chosen the best answer to their question. View answer
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Clarification Request
How old....
Aug 7, 2013 9:42PM PDT

.....is the device? Are you still under warranty? Have you tried contacting Samsung?

Best Answer

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Look for the app update:)
Aug 8, 2013 8:05PM PDT

Yeah, mine did the same. I have a Samsung Galaxy Ace Plus. Just update your application. It worked for me. If the problem persists even then, I would suggest going to the nearest store and consult with the professionals over there. Hope for the bestHappy

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app update worked
Aug 10, 2013 3:08AM PDT

Updating whatsapp worked !!, the update seems specifically for problem caused to samsung phones Happy
it was messing with other apps too , like voice recorder , voice search . All of those work too !!
Thanks !!

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Answer
voice recording problem
Aug 9, 2013 11:39PM PDT

even i experience exactly the same problem. someone please give a solution