Computer Help forum


The procedure entry point getprocessid could not be located

by joedavies90 / April 21, 2011 1:42 AM PDT

I am getting this message when i try to open adobe flash reader X

The procedure entry point getprocessid could not be located in the dynamic link library KERNEL32

any one help please?


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Clarification Request
And this happens ???
by R. Proffitt Forum moderator / April 21, 2011 1:51 AM PDT

On what machine, OS, what App version?

What changed since it worked?

What's in the Event Viewer after this?

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Clarification Request
I see a virus being discussed by you recently.
by R. Proffitt Forum moderator / April 21, 2011 1:52 AM PDT

While removal is possible, damage is usually the common result. You have to consider a Windows repair install or other repairs after these pests.

All Answers

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I'll Suggest Installing The Latest Service Pack For Your OS
by Grif Thomas Forum moderator / April 21, 2011 3:53 AM PDT

The error usually is an indication of a newer program/application (Flash or Reader) finding an older KERNEL32 file which doesn't work as the program expects.. Installing the latest service pack for your operating system or going back to an older version of the program should fix the issue.

And just in case everything is already up to date, please download, install, update, then run a full system scan with the free Malwarebytes removal tool from the link below.. And infected or corrupted system could also see the same symptoms..

Malwarebytes Antimalware

Hope this helps.


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