same here, I drop the samsung instinct to get a iphone with better browser and html email client..what I get is a phone with good software but no connection to the network...it's always on 1bar or
"no service" in my office or home...outside in the open air I can get more bar but it's really weak indoor.
well, when there is no service most of the time , I got no phone calls and it all went to the voice mail...
and I could not check email or voice mail....so it doesn't matter how good the software is when it's not connected...
I am seriously thinking about returning the 16G 3G iphone that cost
"twice as much" as a samsung instinct and connected "half the time"
to the network.
i have been using Apple computers and products since they only had green screens and own NO windows or other Microsoft based OS products. i've converted most of my family by preaching the gospel of Mac. when a client asks what kind of computer they should get, i refer them to Apple without hesitation.
i waited patiently and jealously, as i watched so many people use the life-altering iPhone.
the want for an iPhone gradually became a burning need...
when i got the unofficial word that the 3g iPhone was coming, i made up my mind. i would leave my trusted Verizon wireless (despite the fact that i get a decent discount on service and hardware) for the iphone 3g.
fast forward to 7/11/08: 5th person in line, i exited the store starry-eyed with my shiny new white 16g iPhone 3g. life was good. i couldn't bring myself to put it down.
over the weekend at a family gathering, some relatives drooled over the beauty and functionality that was the iphone. i was included in that group and it was MY phone.
my girlfriend jokingly said she came in third behind my motorcycle and now my phone.
i had dropped 2 calls in 12 hours, but i was still in love and i didn't care.
7/14/08: the passionate affair with the beautiful mistress that was the iPhone would sour today.
i was sick of the dropped and poor quality calls, despite all the functionality of the phone. i had the sim replaced, but to no avail. i spent HOURS on the phone with AT&T and Apple.
"it's the antenna" said the AT&T tech on the line, "we can have Apple mail you a new one, or you can go to any AT&T store and get a new one, they should have more in stock now."
he verified with a rep that the store local to me was getting a shipment in the next day, so naturally i went that route.
7/15/08: the entire shipment was for pre-sales..... yeah, that's right. no phone for me.
i called apple and after another couple of hours got to a upper-level tech who could overnight me a loaner so i could send in mine to get looked at.
one problem though, if it was the network and not the phone that was responsible for the shoddy coverage, there was no guarantee i wouldn't have to stomach the costs for diagnostic work, despite the fact that i was told explicitly that it was the antenna by an AT&T tech.
7/16/08: DHL needed a signature, and as a result, left me a "sorry we missed you note." can't pick it up, the DHL office closed @ 4. they'll leave it if i sign the note they left. deal.
7/17/08: another day of one/two bars and abysmal call quality.
got home from a long day at work. package was there....
so was an outline of the potential charges.
this is the service i get when i spend $300 on a cell phone?
7/18/08: the love affair was over. i called Verizon wireless and ported both my number and my girlfriend's number back. (yes, i took her along for the ride too, and must mention she was not very happy)
i now have a less functional LG Dare.
no, it's interface and controls are not nearly as intuitive.
no, it doesn't sync up with my macs.
and it's not nearly as beautiful.
but i don't drop calls.
i can get it serviced (or replaced, if the need arises) around the corner from me.
voice quality is crystal clear.
oh, and i can send picture/video messages.
i think i am forever soured to AT&T, and am very much questioning my love for Apple.